The City of Fort Lauderdale's 24-Hour Customer Service Center is committed to providing quality and timely service and is accessible online . . . anywhere, anytime.
If you like the simplicity and mobility of the Internet, the customer service online web form provides you with access to the City’s 24-Hour Customer Service Center no matter where you are. The online web form is user-friendly and is geared toward providing you with a quick and easy way to get the assistance you need.
Our customer service professionals are eager to assist you. If you have a question or need some assistance, simply complete and submit the form below and it will be delivered directly to the Customer Service electronic mailbox.
Online Web Form Features
- Customers can inquire about non-emergency service issues such as “How do I replace my garbage cart?” “What are my sanitation pick up days?” or “Where do I pay my water bill?”
- Customers can report non-emergency service issues such as potholes, broken garbage and yard waste carts, and non-working streetlights.
- The form offers easy access to the 24-Hour Customer Service Center when you’re out of town.
- The form is easy to use.
- Inquiries submitted via the 24-Hour Customer Service Center online web form are responded to by a customer service professional within one business day.