Report Problems with Online Utility Billing
Having problems with activating your online access or paying your bill online?
Service and Billing Inquiries
Utility Billing, Connects and/or Disconnects - 954-828-5150
Sanitation Cart Service - 954-828-8000
Trash, Recycling, Bulk Pick-Up, Sewer, Storm Drains - 954-828-8000
Note: 954-828-8000 is a 24-hour Customer Service Center
City Hall - 1st Floor
Monday to Friday 7:30 a.m. to 5:00 p.m.
City Hall Parking Lot - East Side
For Payments Only (with copy of bill)
Monday and Friday - 8:00 a.m. to 5:00 p.m.
Tues./Wed./Thur. - 8:00 a.m. to 4:30 p.m.
NOTE: There is a 24-Hour night drop at the drive-thru location.
If you have any questions, please contact:
City of Fort Lauderdale
Utility Billing & Collections Office
100 N. Andrews Avenue
Fort Lauderdale, FL 33301
Phone: (954) 828-5150
Fax: (954) 828-5880
Office Hours: Monday-Friday 7:30a.m. to 5:00p.m.
24-Hour Customer Service Center
949 N.W. 38th Street
Fort Lauderdale, FL 33309
Phone: (954) 828-8000