City of Fort Lauderdale Encourages Residents and Business Owners to Register for CodeRED™ Emergency Notification Service

System Delivers Emergency Messages Directly to Registered Phone Numbers

Monique Damiano, Public Information Specialist
Public Works Department
For Media Only: (954) 828-7808
mdamiano@fortlauderdale.gov

Fort Lauderdale - The City of Fort Lauderdale encourages residents and business owners to register for CodeRED™, a high-speed telephone notification system that delivers emergency information to registered phone numbers. In the event of a hurricane, utility outage, water main break, terrorist incident, or other crisis, the City will activate CodeRED™ to send emergency notifications to registered users.

Residents and business owners can sign up for CodeRED™ on the City’s website at www.fortlauderdale.gov or by calling the 24-hour Customer Service Center at 954-828-8000. The service is limited to Fort Lauderdale addresses and all personal information is kept confidential. Individuals who have already registered for the service but would like to update their phone number can do so by reregistering. There is no fee to register for or participate in the service.

When CodeRED™ distributes an emergency notification, the City’s Customer Service phone number, 954-828-8000, appears on the caller ID. The system then delivers a message to the person answering the call or leaves a message on an answering machine or voicemail service. The system makes three attempts to connect to a registered number.

CodeRED™ notifications cannot be delivered to phone numbers with a privacy lock feature. To ensure messages are received, residents should either turn off the privacy lock feature during emergencies, enter 954-828-8000 on their “safe list” of phone numbers, or enter a cell phone number when registering for the service.

For more information about registering for the City’s CodeRED™ notification system, please call the 24-hour Customer Service Center at 954-828-8000.