Thank you for visiting the Official Site of the City of Fort Lauderdale, Florida. This computer system, the City of Fort Lauderdale Internet site, (also known as www.fortlauderdale.gov), is provided as a service to the citizens of Fort Lauderdale, Florida and to the public. By accessing or using the Site, or information, materials and data contained within the Site, the user hereby agrees to accept the following terms and conditions contained below.
By visiting the Official Site of the City of Fort Lauderdale, Florida, users agree that they will not use the Site for any unlawful activity or use it in any way that would violate any of the terms and conditions stated in this Terms of Use and Legal Information.
The Official Site of the City of Fort Lauderdale, Florida, provides links to many websites that are not controlled, maintained, or regulated by us. These links are provided for your reference and convenience only. The City of Fort Lauderdale does not control other websites and is not responsible for their content. Use of information from those websites by the user is voluntary. Users should rely on the information from non-City agency sites only after undertaking an independent review of its accuracy. References at those websites to any specific commercial product, process, or service by trade name, trademark, or otherwise, does not constitute or imply endorsement, association, recommendation, or favoring by the Official Site of the City of Fort Lauderdale, Florida. When you link to a non-City agency site you are subject to the privacy policy of the new site and the information collected or used on those non-City agency sites.
The City of Fort Lauderdale provides links to the following types of organizations:
The City of Fort Lauderdale encourages and permits links to content of the City of Fort Lauderdale's Official Site. Under no circumstance should the linking (1) suggest that the City of Fort Lauderdale promotes or endorses any third party's causes, ideas, websites, products or services; (2) use the City of Fort Lauderdale's Site content for inappropriate and/or commercial purposes; (3) contain any hyperlink to any other sites without the prior written consent of such site(s); or (4) violate any patent or copyright rights of any third parties. In addition, links to the City of Fort Lauderdale Site should be executed in such a way so that the linked page does not appear within a frame that prevents bookmarking the linked page or prevents the acknowledgment of the City of Fort Lauderdale as the owner of the content. The City of Fort Lauderdale's Office of Public Information reserves the right to withdraw permission for any link at any time with or without prior written notice.
It is the policy of the State of Florida that all records of the state or political subdivisions of the state are open for public inspection and copying, subject to certain exemptions. This policy is embodied in the Florida Constitution, together with the right of an individual to be free from unauthorized governmental intrusion into their private life, as provided in Article 1, Section 23, of the Florida Constitution. In recognition of these policies, the City has established this Internet Privacy Policy. When you use our Site, you are acknowledging that any personal information you provide is subject to Florida's Public Records Policy as stated in Chapter 119, Florida Statutes, and Article I, Section 24, of the Florida Constitution.
You do not have to give us personal information to visit our website, download our publications, or use our e-mail communications, or any other feature. We collect no personal information about you when you visit our website unless you choose to provide this information to us or unless required by a specific City agency to transact business with that agency. We will use the information that you voluntarily provide to us to notify you of selected Site changes or new publications. We may also use it to conduct statistical analyses of user activities to measure user interest in the information we provide and how we provide it. However, we do collect and store some non-personal information as stated below.
By using FIXIT FTL, you acknowledge that you understand and agree to the following:
Types of Information We Collect
The information we gather is either information (for example, your name and address) that you voluntarily supply when you register or initiate transactions, or information gathered on usage patterns and preferences as visitors navigate the web site, use our services such as e-mail, or read our e-mail newsletters.
Cookies
To help make our web site more responsive to the needs of our visitors, we use a standard feature of browser software, called a “cookie”, to assign each visitor an unique, random number that resides on your computer. The cookie does not identify the visitor, just the computer that a visitor uses to access our site. Unless you voluntarily identify yourself, we won't know who you are, even if we assign a cookie to your computer as the only personal information a cookie can contain is information you supply. A cookie cannot read unrelated data off your computer. We use cookies to help us deliver a better, more personalized service. For example, we use cookies to track the pages and services on our web site visited by our users. We can build a better web site if we know which pages and features our users are visiting and how often.
Browser Level Information and IP Addresses
Our web server automatically collects limited information about your computer configuration when you visit our web site, including the type of browser you use, the operating system you are running, the resolution of your computer monitor, the web site that referred you, and your IP address. Your IP address is a number that is used by computers connected to the Internet to identify your computer so that data such as the web pages you want to view can be transmitted to you. We use IP address information for systems administration and trouble-shooting purposes.
Other Disclosures
We may occasionally release information about our visitors when release is appropriate to comply with law, to protect the rights, property or safety of visitors to our sites, the public, our customers, or our government and its employees, agents, partners and affiliates.
Please keep in mind that our communities are public spaces, so don't post anything that you don't want the world to see. Credit card numbers, product keys, and other confidential information, including anything covered under a non-disclosure agreement (NDA), should not be posted to any blogs, discussions, or other public areas.
The City of Fort Lauderdale is using SeeClickFix, an online and mobile service request system, to power its mobile app and reporting forms. SeeClickFix is an application that allows City of Fort Lauderdale residents to report non-emergency related issues to the city. SeeClickFix can be used via the Web on a desktop computer, laptop, mobile phone, or tablet.
SeeClickFix is a public application. The description entered will be visible to the public. Your display name will also be visible unless you choose to submit as Anonymous. Your email address will never be displayed publicly.
E-mail Addresses
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit:
We use the information we collect in aggregate to count the number of, and types of, visitors to the different pages on our Site and to help us make our Site more useful to visitors like you.
To process some updates (or in the future to customize content specific to your geographic area or interests), we use cookie technology. A cookie is a tiny piece of text that, with your permission, is placed on your computer's hard drive or is stored temporarily by our system. This data allows your browser to communicate with our Web servers. If your browser is set to notify you before accepting a cookie, you will receive a request for a cookie to be stored on your computer. When your transaction is completed, the cookie is saved on your PC. The only time we create a cookie is when you conduct a multi-part transaction.
This cookie, by itself, only tells us that a previous visitor has returned. It does not tell us private information about you unless you want to give us the information; it's your choice. You may choose to reject all cookies by modifying your browser's preferences. However, if you do not accept cookies, you will not be able to use some of our functions that require their use.
We want to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you. We know that some citizens have concerns about cookies, but the benefit we both gain from their proper use is worthwhile.
Visitors to, and users of, the official website of the City of Fort Lauderdale, Florida, are advised that information contained within the pages of the Site is believed to be accurate. However, errors can occur even with computer-generated information. The City of Fort Lauderdale makes no representation regarding the completeness, accuracy, or timeliness of such information and the data or that such information and data will be error-free. If the information on the City's official printed documents differs from the information contained on this website, the information on the City's official printed documents will control and take precedence. Please be aware that in the event of an error or omission occurs, the City of Fort Lauderdale will use all its resources to recover fees and taxes due to it. Visitors are encouraged to review the official version of all documents upon which they plan to rely. Any special notices related to how accurate or how current specific elements of data presented in our Site will be defined on those specific pages.
Although we try to ensure broken links do not exist, links to other Internet sites may have changed. If you encounter broken links, please report it to the website administrator, it will be assessed and corrected!
For information on accessibility issues and policies, please go to the City's accessibility page.
Providing you with a secure online experience is a high priority of the City of Fort Lauderdale. We recognize that your information security is of the utmost importance, and we have devoted a great deal of effort to ensure that your personal information is safeguarded.
Your online payment transactions are supported by industry-standard data encryption available through your browser called SSL encryption. These services are designed to ensure the privacy of your credit card information, name, address, e-mail, and other information you provide to us.
For security purposes and to help ensure this service remains available to you, we use special software programs for monitoring network traffic to identify unauthorized attempts to upload or change information, or otherwise to cause damage to this government computer system or Site. These programs collect no information that would directly identify individuals, but they do collect information that could help us identify someone attempting to tamper with this website.
If you use this system or Site, you should understand that all activities may be monitored and recorded. Anyone using this system or Site expressly consents to such monitoring. WARNING - If such monitoring reveals evidence or information of criminal or suspicious activity, monitoring records may be provided to law enforcement officials without any prior oral or written notice to you.
Except for authorized law enforcement investigations, we make no other attempts to identify individual users or their usage habits. We only use raw monitoring data for logs for determining trends in usage patterns and in diagnosing system or Site problems.
As a condition of use of the City of Fort Lauderdale's website, the user and/or anyone linking to this Site agrees to indemnify the City of Fort Lauderdale, its Mayor, Commissioners, officers, employees, and agents against any and all liability, expenses (including attorney's fees and court costs) and damages arising out of claims resulting from user's use of this website and/or anyone linking to this Site, including, without limitation, any claims alleging facts that if true would constitute a breach of these terms and conditions stated in this Term of Use and Legal Information.
The Terms of Use and Legal Information are governed by the laws of the State of Florida, United States of America (USA). User and/or anyone linking to this Site consents to the exclusive jurisdiction and venue of the courts in Broward County, Florida, USA in all disputes arising out of or relating to the use of this website. The users of the website and/or anyone linking to this Site in jurisdictions outside of Broward County, Florida, consent to the jurisdiction in Broward County, Florida.
If you have any questions, suggestions or comments about the information presented here, or if you have any complaints or would like to notify us of any copyrighted or patented materials relating to this Site and/or anyone linking to this Site, please forward them to us at: webmaster@fortlauderdale.gov.